Frequently Asked Questions
Why does the honeybutter I received in the mail say SKN Solution as the logo?
We changed our name! Some of our current jars still say SKN Solution, but don't fret! It's still the exact same amazing formula :)
Are your ingredients natural?
We use a blend of premium natural and organic ingredients. Everything comes directly from our planet: no steroids, no parabens, no harm with honeybutter!
Are your products vegan?
While we are cruelty-free, our honeybutter is formulated with real, organic Manuka honey so it’s not vegan. We source our honey from the most premium honey on the planet at a farm that is dedicated to helping grow the bee population.
Is the honeybutter safe to use on children and infants?
In short, yes! But, while the honeybutter does not have any harmful ingredients, we recommend consulting your physician in case of any allergens. The honeybutter does contain nuts [and honey].
Children under 1 should not consume honey as it contains bacteria spores that could be very harmful for an immature digestive system.
Be wary of any product that contains honey that states it is 100% safe for infants under 1 year old. We advise consulting your physician before applying.
If you or your child is immune compromised or under 1 year old, do not use the honeybutter for them.
Do you test on animals?
Absolutely not. We will never test our products on animals! If you'd like to use our products on your pets, we recommend consulting your vet first to ask any questions.
Are your products made in the US?
Yes! While we source some ingredients around the world (when it allows us to offer better quality options), all of our products are manufactured within the US, always.
What payment methods do you accept?
We accept all major credit or debit cards and PayPal on non-subscription orders.
Where do you ship to?
At the moment, we ship to all states within the US.
How long will it take to get my order?
Expect your order to leave our facility within 1 business day and then please allow another 4-7 business days for delivery to your doorstep. We also offer free 2-Day for orders over $125.
What is your return policy?
We offer a 60-day guarantee on all of our products. If you’re unhappy with your order for any reason, please email firstname.lastname@example.org and we can take care of you. We issue full refunds for product(s) returned within 60 days.