Contact Us

Please email us at support@tryblossom.com and we will get back to you within 48 business hours.

You can also call us at 512-761-6206, however, for urgent matters, please email us first, as our phone support is very limited.

Our support hours are Monday-Friday 10am-5pm CT.

For all wholesale inquiries, please visit our wholesale page directly.

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*If you are contacting us about your order, please note:
All orders are shipped with tracking information, if for some reason your order's tracking does not update for 15 business days or longer, as per DHL/USPS policies, It will be considered lost and we will reship your order at our expense. As per DHL/USPS, we must wait 15 business days before we can file a lost package claim. 

**If you received a damaged product, please email us at support@tryblossom.com with a photo of the damaged item + shipping box within 48 hours of receiving your package so we can replace it. If your order was left outside for more than 48 hours, we are not liable for any melted or leaking products unless it was caused by a broken jar. *Blossom Essentials does not refund orders for packages that are lost or stolen. 

For more information please visit: 
https://www.usps.com/help/claims.htm