Please email us at and we will get back to you within 48 business hours (not including holidays).  

If you are trying to edit your subscription, please do so through our customized subscription portal here.

For all wholesale inquiries, please visit our wholesale page directly.


Please note we have switched to using a manufacturing date on our jars, which are marked as "MFG". Therefore the date you see on the jar will show when it was produced, not when it expires (which would be shown as "EXP")


*If you are contacting us about your order, please note:
All orders are shipped with tracking information, if for some reason your order's tracking does not update for 15 business days or longer, as per DHL/USPS policies, It will be considered lost and we will reship your order at our expense. As per DHL/USPS, we must wait 15 business days before we can file a lost package claim. 

*If you received a damaged product, please email us at with a photo of the damaged item + shipping box within 48 hours of receiving your package so we can replace it. If your order was left outside for more than 48 hours, we are not liable for any melted or leaking products unless it was caused by a broken jar. *Blossom Essentials does not refund orders for packages that are lost or stolen. 

*If your order was returned to sender, we do not refund shipping charges incurred.