BLOSSOM RETURNS
This policy may be updated from time to time. We encourage you to check back periodically for updates.
RETURN POLICY
We issue full refunds for products returned within 30 days of the delivery date. We do not cover return shipping or refund shipping charges incurred at the time of purchase. Return package must be postmarked before the 30 day return window closes in order to receive a refund. If the package is postmarked outside the return window, we have the right to refuse the return or offer a store credit only.
ACCEPTED RETURNS
All products aside from gift cards and those marked as Final Sale can be returned within the accepted return window.
If you receive a free gift with your order, and you want to return your order, you must send back the free gift as well. Blossom has the right to refuse the return or deduct the retail price of the free gift from the refund if the free item is not shipped back as well.
Please note that we monitor return activity for abuse and reserve the right to limit returns or exchanges.
DAMAGED PRODUCTS
If you received a damaged product, please email us at support@tryblossom.com with a photo of the damaged item + shipping box within 48 hours of receiving your package so we can replace it. *Blossom Essentials does not refund orders for packages that are lost or stolen.
START A RETURN
Please do not return your items to the address listed on your packing slip. We will provide a special address via email when you submit your return request.
And if you have any trouble using the portal or have any questions, send us an email and we can help!