We issue full refunds for products returned within 30 days of the delivery date. We do not cover return shipping or refund shipping charges incurred at the time of purchase (only applies to orders that do not have free shipping). Return package must be postmarked before the 30 day return window closes in order to receive a refund. 

If you received a damaged product, please email us at with a photo of the damaged item + shipping box within 48 hours of receiving your package so we can replace it. *Blossom Essentials does not refund orders for packages that are lost or stolen. 

If you're ready to start your return, click here.  

Also, please do not return your items to the address listed on your packing slip. We will provide a special address via email when you submit your return request.

And if you have any trouble using the portal or have any questions, send us an email and we can help!